Our cookie policy

Effective Date: 01-Jan-2022
Last Updated: 22-Mar-2024
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What are cookies and similar tracking technologies?

This Cookie Policy explains what cookies and other similar technologies (altogether, "cookies") are and how we use them in our website and mobile application or app, the types of cookies we use i.e., the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure and understand how the website performs and to analyze what works and where it needs improvement.
Other tracking technologies which are specific to mobile applications, such as the SDKs (Software Development Kit) and APIs (Application Programming Interface), may also be used on your device. Such technologies are systems that allow applications to record and/or read information on your device to understand how the application performs and to analyze what works and where it needs improvement. 

In addition, through the use of cookies we may process your personal data. In this regard, we recommend visiting our Privacy Policy.

What types of cookies exist?

According to the ownership of the cookie, they may be classified as first-party cookies (i.e. those being sent to the user´s computer or device from a computer or domain managed by the publisher himself, and from which the website requested by the user is being provided) or third-party cookies (i.e. those being sent to the user´s computer or device from a computer or domain that is not managed by the publisher, but by a different entity who processes the information collected through cookies).

According to the lifespan of the cookie, they may be classified as session cookies (i.e. those designed to collect and store information while the user visits a website) or persistent cookies (i.e. in which the information stored in the computer or device may be accessed and processed over a period of time defined by the owner of the cookie, timeframe which can vary between a few minutes to several years).

According to the purpose of the cookie, cookies may also may be classified differently. For example, some of those purposes may be: necessary or technical cookies (i.e. those required to enable the basic features of a website), analytics cookies (i.e. those which are used to understand how visitors interact with the website) and advertisement cookies (i.e. those which are used to provide visitors with customized advertisements based on the pages previously visited).

What cookies do we use?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data (i.e. necessary cookies).
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website (i.e. analytics cookies) and providing advertisements that are relevant to you (i.e. advertisement cookies).
As explained above, we also use other similar tracking technologies in our mobile application (i.e. SDKs and APIs) in order to help (i) our app’s function in an iOS or Android environment; (ii) understand how you interact with our app; and (iii) communicate with third parties (e.g., when login in with Facebook account).

More specifically, in our website we use Google Analytics cookies for audience measurement and CookieYes for cookie management. You can find more information in relation to the specific cookies used in our cookies setting panel which can be accessed at any moment by clicking on the cookie sign at the left end corner of our website.

In our mobile application, we use the following SDKs and APIs:

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Name: MixPanel SDK

Description: session and event analytics tool for app optimization

Type: Analytics

Source / owner: MixPanel

Duration: Five (5) years

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Name: Branch SDK

Description: pairing of two users (family link) and referring a friend

Type: Necessary

Source / owner: Branch

Duration: Until account deletion

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Name: Adjust SDK

Description: referral and campaign analytics

Type: Analytics

Source / owner: Adjust

Duration: twenty-four (24) months

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Name: app.measurement.com

Description: session and event analytics tool for app optimization

Type: Analytics

Source / owner: Firebase

Duration: until account deletion

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Name: Firebase API

Description: account authentication services to protect and access your account and maintain the application operational.

Type: Necessary

Source / owner: Firebase

Duration: until account deletion

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Name: Google API

Description: account authentication services to protect and access your account

Type: Necessary

Source / owner: Google

Duration: until account deletion

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Name: Facebook Login

Description: account creation and authentication 

Type: Necessary

Source / owner: Facebook

Duration: until account deletion

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Name: Facebook SDK

Description: session 

Type: Advertisement

Source / owner: Facebook

Duration: ninety (90) days

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Name: UXcam

Description: session recording tool for app optimization and issue management

Type: Analytics

Source / owner: UXcam

Duration: Six (6) months

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Name: Sentry

Description: ensure the application remains operational and functional as per terms of use

Type: Technical

Source / owner: Sentry

Duration: until application is deleted and account is deleted

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Name: Apple CDN

Description: ensure availability of the application services as per terms of use

Type: Technical

Source / owner: Apple

Duration: until application is deleted and account is deleted

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Do we carry out international transfers of data?

It is possible that come of the third parties mentioned in section above are located in countries outside the European Union and, therefore, your data may be subject to international transfers. You can find out about transfers to third countries, if any, made by the third parties identified in this Cookie Policy in their corresponding policies (see the links provided in the section "Source / Owner").

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Cookie Settings

You can revisit our cookies setting panel (which can be accessed at any moment by clicking on the cookie sign at the left end corner of our website) and change your preferences or withdraw your consent right away.
In addition to this, different browsers and smartphones provide different methods to block and delete cookies used by websites or smartphones. You can change the settings of your browser or smartphone to block/delete the cookies. Please also note that if you accept third-party cookies, you must delete them from your browser options or from the system offered by the third party itself.
Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
-Chrome: https://support.google.com/accounts/answer/32050
-Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
-Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
-Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.
Please note that your choice to refuse cookies is specific to the browser that you are using. So, if you make a choice to opt out from one device and you want your opt-out to apply to a different device as well, you will have to opt out from that device too.

For further information about Cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

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